Wednesday, February 18, 2009

There IS such a thing as a stupid question

I don't know what it has been about the month of February, but I have been repeatedly asked some of the dumbest questions by guests in my restaurant. This Sunday, a dude rushes in the restaurant in a tizzy, grabs my arm to get my attention WHILE I'm taking an order from a table and asks, "Is this Dallas?" A few nights earlier, after a cursory examination of our menu, a gentleman looked up and earnestly asked, "How big is the Snookies' 1/2 lb Cheeseburger?" I paused, hoping that he would think about what he just said before I was obliged to reply, "Half a pound." The same night, another table asked me what MKT stood for on our menus. This isn't a stupid question, and I didn't mind answering. "It stands for 'market price.' Our cakes are 3.75 a slice." He asked another non-stupid question. "What kind do you have." "Chocolate or Coconut." But then, he proceeded to ask, "What kind of Chocolate Cake?" "Well," I said, "it's chocolate." "Yeah but what kind of Chocolate Cake?" "Chocolate cake with chocolate icing." After this explanation, he became frustrated and shooed me away with a flick of his wrist. Was I being a bit of a smartass? Yes. But isn't the definition of insanity to repeat the same question/act and expect a different result? I still don't know what he expected me to say. Our restaurant is obviously a hole-in-the-wall sort of joint; chocolate cake with chocolate icing is about as fancy as we get.
I am also boggled when people are offended when I offer certain menu items. In A-town, the God-fearing population would be aghast with each casual offer of wine. "Oh, we don't drink," was the common response. The bar shift on Sunday mornings, which in any other city is a huge money maker, was the punishment shift if any bartender pissed off a manger. No matter how hard the hostess tried, table after church-going table would refuse to sit in our bar just because it was Sunday morning. Oh people.

On a somewhat unrelated note, the newspaper dispenser outside Snookies is my new arch-enemy. It ate two dollars worth of my quarters this morning and then proceeded to eat the twelve additional quarters my manger tried. Now, I have always been this dispenser defender. I shame my co-workers into paying for each and every paper they take out and refuse to be a party to the 2 for 1 paper discount. IN FACT, I will usually walk outside and pay the difference because I feel guilty. I get made fun of a lot for that. So that dispenser needs to watch its back because the next time I can get in, I am taking every single Dallas-Morning News that is there.

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